Use one messaging workspace for support inboxes, transactional channels, and regional number operations.
Support operations
Shared support inboxes with clear ownership
Stand up inboxes, aliases, and history views so support teams can work real email traffic without mailbox sprawl.
InboxesAliasesEmail history
Product and platform
Transactional channels with one operational home
Keep sender domains, outbound mail, and message inspection close together so teams can debug production traffic faster.
DomainsComposeDelivery
Regional messaging
Phone numbers and SMS under the same workspace
Provision inbound and outbound numbers, monitor OTP traffic, and review live SMS conversations without leaving the app.
Phone numbersSMSOTP flows